The EU has adopted a set of legislation ensuring that passengers have rights when they travel by plane, train, ship and bus. However, when different modes of transport are used one after the other to complete one journey, passengers’ rights are not guaranteed for their entire multimodal journey. This is due to the fact that current EU passenger rights legislations, which regulate each mode separately, cannot be applied effectively in the context of multimodal passenger transport. Therefore, when different modes of transport are used, passenger rights may not be guaranteed when transferring from one mode to another because since no legislation applies in this case.
Consultation period: 23/02/2017 – 25/05/2017
Source: European Commission